Vncar builds the market and develops the dealership business. We don’t build a distribution system just to sell products, but to work with partners to create a professional, transparent, and sustainable car care market.
As a B2B importer and distributor of car care products, Vncar focuses on developing a nationwide network of dealers, distributors, garages, and business partners. This distribution policy is designed to clearly define the principles of cooperation, the scope of responsibilities of each party, and the overall development direction of the entire system.
Policy Summary
Vncar commits
✓ Operates on a B2B distribution model.
✓ We do not sell directly to compete with the dealer network.
✓ Transparency in distribution policies and product information.
✓ Partnering with clients to develop the market.
Co-operative partners
✓ Conducting business in accordance with the law.
✓ Complies with Vncar’s distribution policy.
✓ Protect brand reputation and customer rights.
✓ Let’s work together to build a healthy competitive environment.
Not within the scope of commitment
✕ Commitment to sales or profit targets.
✕ Exclusive rights guaranteed unless otherwise agreed.
Interfering with the independent business operations of the dealer.
✕ Responsible for individual commitments between the dealer and the customer.
1. Distribution orientation
Vncar operates on a B2B import and distribution model, supplying products to a network of dealers, distributors, garages, car care centers, and business partners.
We do not engage in direct retail operations to compete with the dealer network.
Vncar’s goal is to build a stable distribution network where all parties share opportunities for growth, improve service quality, and increase brand value in the market.
2. Partnering with the dealer network
Vncar views its dealers as long-term development partners.
Within its resources, Vncar is gradually implementing activities to support its distribution system, such as:
- Stay updated on product and market information.
- Share sales and marketing materials.
- Introducing business support programs.
- Provide tools to support sales.
- Connecting business opportunities within the system.
The content and scope of support can be adjusted according to each stage of the business’s development.
3. Sales support through Forcar.vn
Forcar.vn is a sales support platform developed by Vncar for its network of dealerships and distribution partners.
Unlike typical e-commerce models, Forcar.vn is not built to compete with dealerships but to support them in developing their businesses.
Through Forcar.vn, Vncar is gradually:
- Introducing the product and brand.
- Provide official product information.
- Share technical and marketing documents.
- Connect customers with the appropriate dealer network.
- Support for brand promotion and market expansion.
The success of our dealers is also the growth of Vncar. Therefore, all activities on Forcar.vn are aimed at increasing value for the entire distribution system instead of competing with our partners.
4. Building a healthy competitive environment
Vncar encourages its partners to develop their businesses in a spirit of transparency, respect, and cooperation.
We do not encourage behaviors such as:
- Providing false information about a product or brand.
- Manipulating or distorting information to cause misunderstanding.
- Impersonating the Vncar brand or its representatives.
- Infringement of intellectual property rights or brand reputation.
- Engaging in unfair competition practices as defined by law.
Vncar always respects the right of customers, dealers, and partners to provide feedback, complaints, and suggestions. At the same time, we reserve the right to take appropriate measures in accordance with the law to protect the legitimate rights and interests of businesses, our dealer network, and customers.
5. Limitation of Liability
Vncar is responsible for its operations within its scope of management and for the commitments it publishes.
Sales activities, consultations, quotations, contract signing, payment collection, customer service, and any other commitments between the dealer and the customer will be directly carried out and the responsibility of the parties involved will be borne by them in accordance with the law.
Vncar’s support programs are implemented to facilitate the development of the distribution system and should not be construed as a guarantee of specific sales, profits, or business results for any dealer or partner.
6. Sustainable Development Together
Vncar believes that a strong distribution system is built on transparency, accountability, and trust among all parties involved.
We will continue to invest in the product, brand, Forcar.vn platform, and partner support programs to enhance the competitiveness of the entire system.
With the guiding principle of “Vncar builds the market – Dealers develop the business ,” we aim to work with our partners to create a professional, efficient, and sustainable car care ecosystem in Vietnam.
Validity
This distribution policy applies to distribution activities and business cooperation between Vncar and its network of dealers, distributors , garages, and partners.
Vncar may adjust or update the policy content as needed to comply with business operations or legal regulations. The version published on the website is the currently effective version.